Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at This text can be changed by going to Design & Settings > Global Settings > Intro Text.

food questions

What is the shelf life of your frozen meats?

All of our meats and seafoods are flash-frozen and most are vacuum sealed to provide the longest possible shelf-life and we guarantee our products for 12 months from the date of sale.

An item I ordered doesn't taste right, has freezer burn, has damaged packaging or the seal is broken, what should I do?

Get in touch with your sales rep, email us at or call us at (303)215-0333 to arrange a replacement or refund.

Why do you only sell bulk boxes?

We deal with suppliers who generally only sell into food service. In order for us to buy from them we need to buy large quantities. By having these relationships our customers get access to 5-Star restaurant quality food. For our business model to work we need to reduce the number of deliveries we do and so most of our customers are stocking up the freezer every 3-6 months.

Is it possible to get part of a box?

We sell our meats at a bulk rate to keep costs down for everyone and improve logistics. Our meats are vacuum sealed and flash frozen to ensure quality for an extended period of 12 months, so you can be confident in buying a whole box. Look out for our mixed box offerings.


Do you sell gift cards

We certainly do! Head on over to this page.

Shipping & Delivery

Do you do home or office delivery across the Colorado Front Range?

Yes! Our weekly delivery area basically covers Fort Collins south to Colorado Springs and the east side of Denver to Evergreen. For now the exact day is flexible based on incoming orders but we will communicate with you when to expect your order. If you need delivery ASAP look for our expedited rates at checkout.

Can I ship an order to a friend or family member at a different address?

Yes, of course! Simple put in the name and address you would like your order shipped to. Your billing information will be the person making the payment.